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Frequently Asked Questions

  

 

Why choose home care?
  What better place to be than in the comfort of your own home. People feel safe and secure in the comfort of familiar surroundings.

What is non-medical care?
  Our caregivers assist with the activities of daily living including personal care, things that do not require medical treatment. Some examples are walking, bathing, dressing, and shopping.

Can I help with choosing the caregiver to be assigned?
  Yes, we understand how important it is for the client and family to meet with the caregiver along with the Supervisor of Direct Care Services to ask any questions or state any concerns. Compatibility is the key to a successful match.

What if I don't like the caregiver that has been assigned?
  We do our best to match the caregivers with the client’s personality. If for some reason the client or family member requests a change we will work as quickly as possible to assign a new caregiver.

Can I get a caregiver for just a few hours a week?
  Yes, our services are available for as little as four hours per day up to 24 hours 7 days a week live in care. Please call for details.

Can I change the amount of care needed after I sign a service contract?
  Yes, we understand that circumstances can change as our services are provided. We offer flexibility if you need to receive more or less care.

How do I pay for this type of care?
  We accept checks and credit cards. In some cases financial reimbursement may be available for Veterans. Click on Vets for more information.

 

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